Choosing and implementing a new Enterprise Resource Planning (ERP) – the consolidated process of gathering and organising business data through an integrated software suite – or Customer Relationship Management (CRM) – which includes marketing, sales and customer services – system can be challenging as there are so many to choose from out there. Implementing the wrong solution can be costly and damaging to your business. Data security and integrity are paramount to all businesses so you need your system implementation to be spot on.
When it comes to the tough decisions of which systems to use and how to implement them into your business, Concinnity is here to help. We sit and learn about your story, your business, your resources and your customer base before working on your needs and presenting a range of possible solutions using our years of expertise and our knowledge about current systems that would suit you. It’s all about defining the most flexible, future-proof and cost-effective solutions for your business, with a special focus on data integrity, flexibility and security.
Helping you implement the data systems that work for you takes time and planning, however it’s well worth it in the long run. We use four key methods to achieve your goals.
is the first step on the rung of a system implementation strategy. Investigating every piece of technology you use in your business and recording all of your data gathering tools, as well as looking at exactly what data already exists in your company, is necessary so we can share in your knowledge and methods.
with us is the second step. Providing insights on the best solutions for your company is at the heart of this strategy and, once we understand your business, we can provide a range of third party custom solutions that will work for you – and why. Consultations are crucial so you have all of the data at your fingertips.
is the key step in the whole process. Once the data solutions are chosen by you under our guidance, we will then help you implement them. As this is happening, you will learn the best ways to use your new systems to get the best out of them and how to train your team so that everyone in your business is incentivised.
is the last step, however it is an ongoing strategy as we provide all the support you need over a period of time to make sure your new custom solutions are operating at the highest levels and that your data is now working for you. At any time, we will be here for you so your new systems help you grow and succeed.